Privacy Policy - Deluxe-Escapes

Our Privacy Policy explains how we collect and use information from and about you when you use this website and services.

The protection of personal data and user privacy is a fundamental component of Deluxe-Escapes philosophy.
Compliance with data protection laws and informing our users about the handling of their data is very important to us.
Access to the website is conditional on your acceptance of our Privacy Policy. When you log on and use our website, or a site powered by us, this implies consent to this Privacy Policy.

As a rule, you can visit our website without disclosing any personal information. We only capture and internally analyse anonymised, non-personal usage data such as your IP address, referring page, browser, date, time, etc. in order to identify trends and improve our website.

What information do we collect?

No registration is require to browse our portfolio of deluxe-escapes hotels and resorts.

We collect information from you when you register on our site, subscribe to our newsletter or fill out a form.
When booking or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously.
Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
; To personalize your experience
(your information helps us to better respond to your individual needs)
; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To administer a contest, promotion, survey or other site feature
; To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
All supplied sensitive/credit information is transmitted via third parties Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Social networks

The Deluxe-Escapes  websites use plug-ins from various third-party social media platforms (Facebook, Twitter, etc.). When you visit a website that contains such a plug-in, it may automatically transmit data to the third parties. If, at the same time, you are logged into the relevant social network, your visit on the website may be assigned to your account, depending on the provider. Deluxe-Escapes  has no influence over this data transfer.


Our web pages use the so-called Like button of Facebook. Facebook is a social network of Facebook Ireland Limited (Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland). Facebook buttons can be recognized by the Facebook logo. Depending on the type of button other details might be added (e.g. “Like” or “Recommend”).
If you surf our website, your browser will immediately establish a direct connection to the Facebook servers and the button will be downloaded from there. In this process Facebook is informed that our website has been accessed. If you click on the Facebook button it is possible that Facebook will processes other data as well. Facebook may for example create a cookie, allowing Facebook to see on other web pages which also have Facebook button imbedded that you have already clicked on the button.
If you are at the same time logged in to Facebook as a Facebook user, your Internet site access can be assigned to your Facebook profile. If you click on an embedded Facebook button and then log on to Facebook (or if you are already logged in), the information that you “liked” or “recommended” can be published in your profile in abbreviated form and added in particular to your so-called timeline ( During this process Facebook might collect and store other use data if necessary. In this way user profiles might be created in Facebook that go beyond of what you yourself disclose to Facebook. At no time do we learn of which Facebook buttons you used and when, but instead we receive from Facebook only a non-personal data summary regarding the use of Facebook buttons on our website. You can look up the details of the data collected by Facebook for its own purposes in Facebook’s data protection statement; there you will also receive further information about the data acquisition and processing by Facebook and about your rights in this connection. The Facebook data protection statement can be downloaded from, the information of Facebook about the so-called social plugins from .


We also use the so-called Tweet function of Twitter. Twitter is a micro-blogging service of the US company Twitter, Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107).
If you surf our web pages containing a Twitter button, your browser will also establish a direct connection to the Twitter servers and the Tweet button will be loaded down from there. In this context the information that our website has been accessed is transmitted to Twitter. Even if you are not logged in, Twitter may collect and store usage data in this way.
If you click the Twitter buttons on our web pages and “twitter” information via the opening Twitter window, the twittered information is sent to Twitter. This information is then published in your Twitter user profile.
Further information about the acquisition, analysis and processing of your data by Twitter as well as about your rights in this connection is available to you in Twitter’s data protection statement downloadable from

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Deluxe-Escaps and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Deluxe-Escapes uses Google AdWords  for re marketing

Deluxe-Ecapes uses the re marketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Aggregated Statistics

Deluxe-Ecapes may collect statistics about the behavior of visitors to its website. Deluxe-Ecapes may display this information publicly or provide it to others. However, Deluxe-Ecapes does not disclose your personally-identifying information.

Affiliate Disclosure

This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.

Other Websites

Subject to this Privacy Policy, we will not disclose any information to companies that are not affiliated with our business without your consent in writing, unless otherwise required by law, or unless such disclosure is, in our opinion, reasonably necessary to protect its rights or property, or to avoid injury to any person. Should you navigate away from our site, third party sites will include different Privacy Policies and our Deluxe-Escapes Privacy Policy will no longer apply.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

Your Consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

Legal basis

The Swiss Federal Data Protection Act (DPA) forms the basis for this Privacy Policy.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Switzerland, 25. April 2020